Email has moved from an exciting technological innovation to a business critical process which is now consuming millions of dollars worth of value every year and affecting everyone, everyday across the organization.
Understandably, senior management is concerned that this once efficient tool is now developing into a lumbering process. In particular, they'd like to address the amount of time and money spent on creating and managing email.
Senior management is also beginning to understand that as email becomes the dominant medium through which knowledge workers are choosing to operate, it shapes their behavior. Workers are also faced with the task of quickly reading through these documents and this is where a speed reading course by our training partner High Efficiency Skills will help.
Coping with email now affects the implementation of corporate strategies, because it is driving the setting of priorities and influencing the way in which decisions are arrived at and communicated.